Return & Refund Policy – Pyaaro.in
At Pyaaro.in, we strive to provide top-quality products along with a smooth and reliable shopping experience. If for any reason you’re not completely happy with your order, we offer a simple, no-cost return and refund process — with no hidden charges.
Please read the details below to understand how it works.
1. Our Promise
Your satisfaction matters to us. If a product doesn’t meet your expectations, you’re welcome to return it under our hassle-free return policy. Eligible returns receive a 100% refund, with no deductions or return fees.
2. Conditions for Return
To be eligible for a return and refund, the following must apply:
- Return Timeframe: Requests must be made within 3 days of receiving your order.
- Product Condition: Items must be unused, unwashed, and in their original condition with all tags attached.
- Packaging: Original packaging should be intact (where applicable).
- Proof of Purchase: A valid order ID or invoice is needed to complete the return process.
3. How to Start a Return
Follow these steps to initiate a return:
- Send an Email to Contact@pyaaro.in
Include your order number, the product(s) you wish to return, and the reason. - Follow Instructions provided by our team. We’ll guide you through the return process and share the return address.
- Ship the Item back. While customers handle the shipping, there are no extra charges from our side.
- Keep the Tracking Info for your records until the return is confirmed.
4. Refund Timeline
After receiving and inspecting your returned item:
- A full refund will be issued to your original payment method.
- Refunds are processed within 7 business days of receiving the item.
- Depending on your bank, the amount may take an additional 2–3 days to reflect.
We do not charge processing or restocking fees.
5. Exchange Policy
We do not offer direct product exchanges at this time. If you need a different item:
- Return the original product
- Place a new order separately
6. Non-Returnable Items
Certain items are not eligible for return, including:
- Products marked as Final Sale or Clearance
- Personalized or customized items (if applicable)
If you’re unsure whether an item qualifies for return, feel free to contact us before placing your return request.
7. Faulty or Damaged Products
If you receive a damaged or defective item:
- Contact us within 3 days of delivery
- Attach clear photos of the issue along with your order number
- We’ll either replace the product or issue a full refund, depending on your preference
- Return shipping for damaged/defective items will be handled by us
8. International Returns
We do accept international returns. However:
- The return shipping cost is the responsibility of the customer
- We recommend using a trackable shipping method
- Customs duties or taxes paid during import (if any) are non-refundable
9. Need Assistance?
If you have any questions or need help with a return:
📧 Email us at: Contact@pyaaro.in
Our customer care team is ready to support you.
10. Policy Updates
We may revise this Return and Refund Policy as needed. Any updates will be posted on this page with a revised “Last Updated” date.
By placing an order with Pyaaro.in, you agree to the terms outlined in this policy.